Kipchak Support

The Community / Free Edition of Kipchak is provided with no warranty or support.

Since Kipchak was initially developed for Islamic Network APIs, community support is provided via the Islamic Network Community under the Kipchak tag at https://community.islamic.network/t/kipchak.

Enterprise Support

Organisations holding an active Enterprise licence receive support via tickets raised in the Mamluk Console at https://console.maml.uk. Response times are governed by the Enterprise Licence Terms and any support plan in your Order — see Kipchak Enterprise for what's included.